UPDATE on 04/08/2021 --> a fix has been pushed to production this evening. The data update processing has been ongoing since then.

Sorry again for the inconvenience and thank you for your collaboration.

***

 

Dear partner,

We are currently experiencing an issue in production regarding our clients data updating process.

We are giving this issue full attention and priority. A fix should be deployed as soon as possible, we will keep you posted on the resolution.

We are sorry for this inconvenience, thank you for your patience,

The Keytrade Bank Team